Frequently Asked Questions
Everything you need to know about HEPHA performance gear.
What is the average shipping time for HEPHA orders?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
How do I determine the right size for my athletic wear?
We provide a comprehensive size guide on each product page. We recommend measuring your chest, waist, and hips to ensure the most aerodynamic and comfortable fit.
What is your return policy for sports equipment?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, certain base layers cannot be returned once opened.
Are HEPHA products covered by a warranty?
Yes, all HEPHA professional-grade equipment comes with a 1-year limited warranty against manufacturing defects to ensure your training never stops.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my high-performance fabrics?
To maintain technical integrity, we recommend machine washing in cold water on a gentle cycle and air drying. Avoid fabric softeners and bleach.