Returns & Exchanges
At HEPHA, we stand behind the durability of our performance gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.